Who.

Since 2003 we’ve been on a journey through many changes and developments that have made NetSuite into the rich functional product it is today. It’s never been dull, always been challenging and it’s made us into the business people we are today.

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Leadership.
Don Mclean, CEO

Don is the elder statesman of the team. When Don began his career in IT, cloud computing was just for the meteorologists. However, in the early 2000s he spotted where telecoms & technology were heading and created onlineone together with Craig Traub.

For the last 20 years, Don’s been involved in growing and managing companies from start-up through to acquisition, and hands-on helping our customers move their business to the cloud. He loves NetSuite for many reasons and has done since 2003.

Favorite place: Scottish golf course with no rain
Favorite pastime: Looking for a small white ball on a golf course.
https://www.linkedin.com/in/donaldjmclean/
Craig Traub, COO

Craig, the co-founder of onlineone, is a Chartered Accountant by profession who began his career at PwC as an auditor. This enabled him to learn about business processes and systems at a multitude of companies.

An entrepreneur at heart, Craig got early exposure to NetSuite in the early 2000s and together with Don had a shared vision for what NetSuite (then NetLedger) was going to become.

Craig has been consulting in NetSuite and accounting practises for over 20 years, and has overseen the delivery of cloud-based systems for more than 200 organisations.

Favorite food: Lox on bagels
Favorite pastime: Ultra marathon running
https://www.linkedin.com/in/craig-traub-0308631a/
Jon Chan, Director of Professional Services

Jon lives and breathes NetSuite. Jon and his band of ninjas are responsible for the successful delivery of onlineone’s projects and support.

With 100s of NetSuite projects under his belt, Jon is a well seasoned and certified NetSuite ERP Consultant. Jon has a particular penchant for business automation, leading projects from
their foetal stage, through the teenage years and onto maturity and true digital transformation.

Jon uses his innovative lens to come up with breakthrough ideas to help customers of all sizes and industries to grow in the platform. Understanding and solving complex problems tickles him.

Favorite sport: Couch-surfing
Favorite plant: Monstera Borsigiana Albo Variegata
https://www.linkedin.com/in/jonchanhw/
Chris Hatton, Director of Customer Success

Chris joined the onlineone clan in 2013 after a first-half career in robotic software engineering.

Chris uses his technical background to be hyper-quizzical (aka annoyingly questioning) to ensure business needs and software promise do result in quality customer outcomes.

Chris has led high performing customer success, sales & marketing teams, and at onlineone today Chris’s team is responsible for ensuring our customers are happy, and to find new customers to help thrive with NetSuite.

Favorite board game: Monopoly
Favorite show: Game of Thrones
https://www.linkedin.com/in/chrishattonaus/
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Timeline.
1998
NetLedger Inc. formed

NetLedger formed by ex-Oracle technical guru Evan Goldberg.

2002
NetLedger changes name to NetSuite

Changing the product and company name to NetSuite reflecting that the product is not just for accounting but also inventory, ecommerce and customer relationship management

2003
NetSuite launches in Australia

In 2003 Net Return launches NetSuite in Australia in a distribution agreement with NetSuite. Don McLean is Sales Director of Net Return. Craig Traub first consultant based in Melbourne..

2007
Onlineone started

Craig & Don start onlineone to deliver technical and consulting services and develop IP around NetSuite selling into the Australian & New Zealand markets

2013
Onlineone founders sell the business to Fronde

Onlineone founders sell the company to Fronde and become a business unit of the the Fronde Group

2007

Don McLean and Craig Traub found onlineone after 5 years working with NetSuite.

2007

Don McLean and Craig Traub found onlineone after 5 years working with NetSuite.

2015
Fronde’s NetSuite Business Unit wins NetSuite APAC Partner of the year

Based on new business sales and customer service Fronde win the Asia Pacific Partner of the year at NetSuite’s annual SuiteWorld event in San Jose

2016
Fronde’s NetSuite Business Unit wins NetSuite APAC award again

For the second time in as many years Fronde wins the title of NetSuite APAC Partner of the year.

2016
Oracle acquires NetSuite

Oracle Corporation acquires NetSuite for $9.6bn in cash and creates a separate business unit for NetSuite

2020
Onlineone founders acquire Fronde’s NetSuite assets

Craig Traub & Don McLean acquire the NetSuite assets of the Fronde business from Fronde as a Management Buy Out

2025
The Future

We believe in NetSuite and what it will do for your business in the future in terms of productivity and your success!

Some folks we've helped

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  • “NetSuite has saved my team easily 3-4 days a month” 
    – Mandy Templeton, Head of Finance and Business Optimisation at VERIDAPT
  • "We were impressed at how onlineone was able to provide such a comprehensive resolution to the challenges we faced in a minimal amount of time, and with minimal fuss.” 
    – Anthony Hersch, General Manager, JustKapital
  • "Thanks team, loving the flexibility of our Success Management Program and the incredible things we create together!" 
    – Michael Hutson, NetSuite Administrator at Thermomix
  • "For any businesses out there using NetSuite and looking for a value-added service support team I would highly recommend speaking with onlineone." 
    – Rachel Dos Santos, Financial Controller at Love to Dream
  • “User adoption has been excellent, and our client communications have gone to another level as a consequence of this implementation, so the return on investment has been almost immediate." 
    – Anthony Hersch, General Manager at JustKapital
  • "onlineone understands the business so we don’t need to reinvent the wheel everytime we’re looking to have the system changed or take advantage of a new feature”. 
    – Mark Balding, Group Manager of Business Transformation at Thermomix ANZ
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