Our CRM solution in a nutshell

The combination of a {google-apps and NetSuite CRM system will bring great benefits to your customer-facing departments.

With our vast experience in Financial Services, IT and Professional Services, we can provide solutions to make your customer-centric business excel.

What does NetSuite CRM do?

NetSuite CRM software delivers powerful customer relationship management (CRM) capabilities. It includes sales force automation (SFA), marketing automation, customer support and service, and flexible customisation, all in a web-based CRM solution.  You no longer need to deal with rigid software.  Customise and add relevant fields for your unique customers in any way you like. 

The Online One difference

NetSuite CRM is the only CRM solution that’s completely integrated with the back office (order management, fulfillment and financials) reducing manual entry and risk of error, and accelerating processes.

What are the benefits?

Real-time customer view

This seamless integration ensures your business is operating on the same customer and transactional data from lead to close and through to fulfillment. It’s like having real-time visibility into your customer life-cycle.

Extra capabilities are standard

Unlike typical CRM solutions, NetSuite CRM includes powerful sales performance, order management and marketing effectiveness capabilities as standard.

You can easily:

• Manage the entire customer lifecycle, from suspect to quote, order, service and repurchase – anywhere, any time.
• Drive sales, service and marketing performance with real-time role based-dashboards.
• Gain a true 360-degree view of all customer data and customer interactions.
• Improve sales performance with accurate sales forecasts, automated commission and upsell management.
• Improve collaboration with your partners with joint lead and campaign management.
• Streamline order management processes with complete integration across sales and finance.
• Improve customer satisfaction with complete case management and customer history.
• Redirect marketing budget to higher-ROI campaigns by measuring campaign effectiveness.
• Drive sales and service from anywhere with mobile access.

What’s the next step?

For more information, a demonstration or to discuss a solution for your business, our contact details are:
Phone: 1300 850 900
Email: .(JavaScript must be enabled to view this email address)